{"id":68075,"date":"2025-07-29T15:57:21","date_gmt":"2025-07-29T08:57:21","guid":{"rendered":"https:\/\/www.olx.co.id\/news\/?p=68075"},"modified":"2025-07-29T15:57:38","modified_gmt":"2025-07-29T08:57:38","slug":"baic-indonesia-catat-sla-suku-cadang-92-dalam-setahun","status":"publish","type":"post","link":"https:\/\/www.olx.co.id\/news\/baic-indonesia-catat-sla-suku-cadang-92-dalam-setahun","title":{"rendered":"BAIC Indonesia Catat SLA Suku Cadang 92% dalam Setahun"},"content":{"rendered":"

OLX News<\/b>\u2014 BAIC Indonesia merilis capaian layanan purna jualnya setelah satu tahun hadir di pasar otomotif nasional. Produsen asal Tiongkok tersebut mencatat Service Level Agreement (SLA) ketersediaan suku cadang mencapai 92%, angka yang menunjukkan mayoritas kebutuhan komponen konsumen dapat dipenuhi sesuai standar waktu yang ditetapkan.<\/p>\n

\u201cDalam satu tahun terakhir, kami di BAIC Indonesia terus berupaya memberikan layanan terbaik bagi seluruh pelanggan. Kami bangga mengumumkan bahwa SLA ketersediaan suku cadang kami telah mencapai 92%. Artinya, mayoritas konsumen mendapatkan suku cadang mereka tepat waktu,\u201d ujar Dhani Yahya, Chief Operating Officer BAIC Indonesia.<\/em><\/p>\n

Pengadaan Komponen Fast Moving dan Slow Moving<\/strong><\/h2>\n

Dhani menambahkan, suku cadang yang termasuk kategori fast moving seperti oil filter, kampas rem, filter udara, dan karet wiper tersedia di seluruh jaringan dealer resmi. Ketersediaan ini mencakup model BAIC yang dipasarkan, termasuk X55 II, BJ40 Plus<\/a>, dan BJ30 Hybrid<\/a> yang baru saja diluncurkan di GIIAS 2025.<\/p>\n

Untuk komponen yang lebih jarang dibutuhkan, seperti mesin dan transmisi, Dhani menyebut proses pengadaannya rata-rata memerlukan waktu satu hingga dua bulan. Pihak BAIC memastikan estimasi waktu ini disampaikan secara jelas kepada konsumen.<\/p>\n

Transparansi sebagai Kunci<\/strong><\/h2>\n

\u201cKami percaya bahwa layanan purna jual bukan hanya soal ketersediaan produk, tetapi juga tentang kepercayaan dan kenyamanan jangka panjang. Karena itu, kami akan terus memperkuat sistem logistik dan distribusi kami agar dapat melayani lebih baik, lebih cepat, dan lebih efisien,\u201d tutup Dhani.\"BAIC<\/em><\/p>\n

Dengan pencapaian SLA 92% ini, BAIC Indonesia menegaskan fokusnya pada peningkatan layanan purna jual sebagai salah satu faktor penting membangun kepercayaan konsumen di pasar otomotif Tanah Air.<\/p>\n","protected":false},"excerpt":{"rendered":"

OLX News\u2014 BAIC Indonesia merilis capaian layanan purna jualnya setelah satu tahun hadir di pasar otomotif nasional. Produsen asal Tiongkok tersebut mencatat Service Level Agreement (SLA) ketersediaan suku cadang mencapai 92%, angka yang menunjukkan mayoritas kebutuhan komponen konsumen dapat dipenuhi sesuai standar waktu yang ditetapkan. \u201cDalam satu tahun terakhir, kami di BAIC Indonesia terus berupaya […]<\/p>\n","protected":false},"author":33,"featured_media":66567,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[46,8591,61],"tags":[13308],"class_list":{"0":"post-68075","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-berita","8":"category-latest-news","9":"category-mobil","10":"tag-baic-indonesia"},"acf":[],"aioseo_notices":[],"wp:featuredmedia":[{"id":66567,"date":"2025-07-17 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