Requirements :

• Minimum Bachelor’s degree in Psychology, Human Resources Management, Law, or Management.

• Minimum 2–4 years of experience in HR People Development / Learning & Development (experience in fashion, retail, FMCG, or lifestyle industries is preferred).

• Strong understanding of training needs analysis, competency mapping, and performance management.

• Experience handling store/retail employees is a strong advantage.

• Excellent communication skills and ability to work with all organizational levels.

• Creative, adaptable, and comfortable working in a fast-paced and dynamic environment.

• Strong presentation and training facilitation skills.

• Proficient in HR tools and Microsoft Office (Excel & PowerPoint).

• Strong passion for the fashion industry and people development.

Job Description :

• Design and implement training & development programs (product knowledge, customer service, leadership, and retail excellence).

• Manage the performance management system, including KPIs, appraisals, feedback, and Individual Development Plans (IDP).

• Develop talent management and succession planning, particularly for store leaders, supervisors, and head office positions.

• Support the development of a creative, agile, and customer-oriented culture & employer branding.

• Conduct training needs analysis based on fashion industry trends and business objectives.

• Collaborate with HR Business Partners and line managers to improve employee engagement and retention.

• Manage onboarding programs for new employees (store and head office).

• Monitor the effectiveness of development programs and prepare evaluation and progress reports.

• Support change management initiatives, including store expansion and organizational transformation.